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DSA IT Services

laptop

Providing reliable support
and innovative technology solutions.

DSA IT Services is committed to providing reliable support and innovative technology solutions for department services, programs, and resources — fostering an environment centered on student success.

DESKTOP OR WEB SUPPORT

For desktop support or website updates, please submit a Support Ticket. An IT Support Specialist or Web Developer will assist you. If your request is web-related and you don’t have permission to submit a ticket, contact your department’s Web Monitor for help.

Submit a Ticket

Please note: This site and services are only provided for the Division of Student Affairs (DSA). Technical support for non-DSA personnel can be obtained by contacting the University Information Technology (UIT) department at 713-743-1411.

Our Services

We can assist DSA staff and departments in the following ways:

  • Desktop Support

    General user support for desktop computers, laptops, workstations, and software.

  • Web Support

    Support and update websites for DSA departments.

  • Shared Drives

    Manage share-drive and folder access levels.

  • Training

    Coordinate training for software and applications such as Office 365.

  • Application Support

    Assist with implementation of applications between departments, customers, and software vendors.

  • Troubleshooting

    Provide general troubleshooting for computer-related issues.