Copy, Print and Delivery Services has launched a new mail and package tracking portal
in AccessUH, designed to streamline delivery management for residential students,
faculty, and staff at the University of Houston.
The portal allows users to:
- Monitor deliveries in real time, 24/7
- Confirm receipt of packages
- Access delivery history
“The portal will provide more open communication and a more transparent view of our process,” said Karen Flores, Manager of Delivery Services.
Delivery Services manages all incoming and outgoing mail for the UH main campus. Packages arrive with tracking numbers, which are entered into the system. Once a package is placed in a destination locker or requires pickup at the distribution center, the recipient receives an email notification.
While standard mail typically lacks tracking numbers, the team generates tracking numbers for bundled mail, which can also be tracked through the portal.
Upon logging in, users will see a list of all packages processed under their name. If a package is missing from the list, they can enter the tracking number in the search bar at the top left corner to check its status. The “Track My Packages” link also provides a quick way to locate processed items.
“The portal will help minimize the number of phone calls and emails we receive,” Flores added. “Students, faculty, and staff can check if they have any packages under their name or search for something specific — to see if we have it and whether it’s been processed.”
Visit Delivery Services online to learn more about the department and its operations.